Janus Henderson Investors TPA Governance Analyst - FTC in London, United Kingdom

Janus Henderson Global Investors is a leading independent global asset manager, dedicated to delivering the best outcomes for clients through a broad range of actively managed funds.

We provide our institutional, retail and high net-worth individuals with access to skilled investment professionals representing a broad range of asset classes including, equities, fixed income, multi asset and alternatives.

We are a team of independent thinkers who work tirelessly to help our clients achieve their goals – and we do it by fostering an energetic and collaborative culture that ensures our people love the place they work.

Headquartered in London, Janus Henderson is a truly global asset manager with a diverse geographic footprint, managing assets from 27 offices globally and employing more than 2,000 staff.

Title: TPA Governance Analyst (Mat Cover)

The Department

The Operations team oversees back and middle office service delivery to the Investment Managers and other internal clients. The following fund types are supported: UK OEICs, UTs, Sicavs, Hedge, Managed Accounts and Institutional Clients, US Mutual Funds and Investment Trusts.

Overview of the Role

The main purpose of the role is to support the business and to facilitate further growth by ensuring that the Third Party Administrators (TPAs), primarily global middle office and fund accounting services, but also extending to transfer agency and registration services, provide high-quality outsourced administration services.

Whilst the individual teams within Client Services, Investment Operations and Fund Administration are accountable for the primary oversight of outsourced administration services, TPA Governance is responsible for the holistic TPA service delivery, ensuring the Janus Henderson TPA governance framework is complied with as well as acting as the central link with and the first line of escalation with the TPA.

Duties and Responsibilities

  • Monitor services standards provided to and by Third Party Administrators in relation to

  • Transfer Agency and Registration Services

  • Middle Office and Custody Services

  • Fund Accounting and NAV production

  • Financial Reporting and Fund Tax Services

  • Maintain the TPA Due Diligence framework, including but not limited to

  • Maintain a suitable TPA Meeting Matrix, representing Janus Henderson where appropriate

  • Assist in the receipt and review of TPA KPIs

  • Assist in the review of SLAs by the business as appropriate

  • Facilitate a risk assessment and due-diligence site visit program

  • Ensure consistent logging of BAU service issues

  • Produce and present a monthly governance report to senior management

  • Review of TPA invoices and KPI service credits / debits ensuring they reflect the agreed tariff and business

  • Support allocated projects, enhancements and TPA Change Controls ensuring service level descriptions are in place

  • Assist in the maintenance of internal risk and controls monitoring

  • Produce weekly reporting of internal MI with regard internal & TPA operational performance to senior management and fund boardsLead meetings with operational team heads to review root cause, corrective and preventative measures relating to incidents.Technical Skills and Qualifications

  • Educated to degree level or equivalent

  • Strong background and experience in operations and fund administration is key.

  • Experience of outsourced service delivery would be beneficial

  • Strong background in controls and problem solving

  • Relevant industry qualifications e.g. IMC, IAQCompetencies Required

  • Understanding an outsourced model is a key requirement (from either a previous oversight role, or working from working at a TPA)

  • Own the Governance and Oversight relationship for TPAs where the individual acts as key contact for escalation internally and particularly externally.

  • Strong interpersonal/relationship skills e.g. communication skills, both verbal and written, and ability to listen and liaise with fund managers, other team members and externally with outsourced service delivery managers.

  • Influencing and negotiating skills

  • Numerate, with analytical skills and attention to detail and thoroughness

  • Good planning, organisational and prioritisation skills

  • Building relationship with key stakeholders internally

  • Committed team playerOngoing competence in the role to be assessed by:

  • Annual Performance Appraisal

  • Completion of all assigned Compliance training

Compliance Requirements

At a minimum the role requires the individual to:

  • Place the interest of Janus Henderson’s Clients first and always act in accordance with TCF (Treating Customers Fairly) principles

  • Understand and comply with any federal, state, and foreign laws and regulations applicable for the role, and seeking the guidance of Compliance if this is unclear at any time

  • Understand and comply with all relevant Janus Henderson policies applicable for the role, and seeking the guidance of the relevant policy owner if this is unclear at any time.The individual in the role is ultimately accountable for his/her own actions and is responsible for seeking further information on any or all of the above as necessary.

Janus Henderson Investors (including its subsidiaries) will not maintain existing or sponsor new industry registrations or licenses where not supported by an employee’s job functions (as determined by Janus Henderson Investors at its sole discretion).

All applicants must be willing to comply with the provisions of Janus Henderson Investors' Investment Advisory Code of Ethics related to personal securities activities and other disclosure and certification requirements, including past political contributions and political activities. Applicants’ past political contributions or activity may impact applicants’ eligibility for this position. Janus Henderson Investors is an equal opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. All applications are subject to background checks.